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<aside> 💡 PRODUCT OVERVIEW
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The Converged Billing System (ChargeOne) is a comprehensive solution designed to handle all as-pects of charging, billing, and revenue management in modern telecommunications net-works. As the telecommunications industry evolves, ChargeOne provides a flexible and scalable plat-form to meet the demands of various services across multiple generations of network tech-nology, including 2G, 3G, 4G, and 5G
Open Architecture: ChargeOne features an open and extensible architecture, making it adaptable to new services and business requirements. Its modular design ensures that it can easily integrate with existing systems and support future expansions. Service Agnostic Charging: ChargeOne supports a wide range of charging models for differ-ent types of services. Whether it's event-based, session-based, slab-based, or volume-based, ChargeOne can handle the unique requirements of each model. Comprehensive Functionality: The system covers all critical aspects of telecommuni-cations charging and billing including online and offline charging, it also ensures accu-rate and real-time processing to meet the high standards of modern telecom opera-tions. Multi-Technology Support: ChargeOne is capable of managing services across different gen-erations of network technologies. This includes:
ChargeOne server: The core application responsible for charging, It acts as the central hub for all billing activities. Business Support System (BSS): A backend application that provides a graphical user in-terface (GUI) for managing the ChargeOne server. It handles essential functions such as cus-tomer management, subscriber management, account management, product manage-ment, service management, and billing management. Diameter Routing Agent (DRA): Manages Diameter signaling traffic within the network, ensuring efficient routing and processing of charging-related messages. Online Charging System (OCS): Handles real-time charging and credit control for pre-paid services, ensuring users have sufficient credit before service usage. Charging Gateway (CGW): Acts as a bridge between the network elements and the ChargeOne. It handles the communication and data exchange necessary for the charging process, facilitating seamless communication and data exchange.
Operations Support System (OSS): Supports network operations and management, providing tools for monitoring, troubleshooting, and optimizing network performance. Orphan Session Processing: refers to the management and resolution of sessions that have become disassociated from their corresponding charging context. These can occur due to network failures, unexpected disconnections, or other anomalies. SelfCare is a customer-facing application or portal that allows users to manage their ac-counts and services independently. It enhances customer experience by providing direct access to various account management functions Redis is an open-source, in-memory data structure store used as a database and cache to store the context of a ChargeOne sessions